Here is some important information on shipping. DUE TO THE PANDEMIC PLEASE EXPECT DELAYS. USPS is overloaded and packages are taking longer to arrive and not being scanned normally. Some have taken over a week to be scanned in once. This is out of my control however should any package truly be lost I will be here to help. I know how frustrating it is, truly. Thank you always for your kindness and for supporting me ♥️
NEW ** Please note packages are dropped off by myself at the post office - same day-2business days after your tracking is received. I ONLY print shipping labels AFTER your package has been packed (I am NOT a “batch label printer then pack orders” shop) USPS is extremely overwhelmed, due to this some packages do not get scanned for days or weeks. Some packages get stuck, some take round about routes, and some just randomly show up without advanced notice. I know this is extremely frustrating for you but please know I unfortunately have no control over the package after it has left my hands. After 4 weeks if the package still has not been delivered or tracking updated please contact me. Please note I am in no way in control or responsible for the actions of USPS. I want you to receive your bows just as much as you do.
TURN AROUND TIMES ->
Current Turn around is approximately 4-4.5 weeks DEC 2020. Due to the pandemic still in southern CA there are unexpected obstacles & delays that come with running my shop. Life looks a lot different for all of us including me, I am doing my best to adjust as we all are and am working as quickly as I can.
Please note if you purchase 7+ Bows allow an EXTRA 5-7 business days processing.
Nov & December are the busiest time of year, please know I am working extremely hard to process orders as quickly as possible & still hand sewing each bow to perfection. I appreciate your patience, kindness & support of my shop more than you know. Thank you for Grace during this time, Nicole
ALL Orders are made to order (unless stated RTS). Because I allow so many choices so you can design your perfect bow all bows are made to Order unless it’s specified as RTS. Sometimes life happens and I can get behind but always know orders are extremely important to me and I work hard to get everything made as fast as I can! Thank you for understanding.
RTS ORDERS TAT- 1-5 business days.
Thank you for shopping LRC, I work hard to create quality, handmade bows.
SHIPPING CARRIER ->
I will use USPS first class for standard shipping.
I will use USPS Priority for larger bundles.
I ship most orders in poly mailers. If you want to ensure your bows are shipped in a box please purchase the shipping upgrade at checkout. Exceptions are glitters, felts, or other specialty bows. These I will ship in a box without upgrade.
Shipping times can be extremely unpredictable, I highly suggest priority shipping upgrade to have insurance on your package in case something happens to it. Even with priority shipping please expect it to take 1+ weeks to arrive. This is out of my control.
If you have any questions please feel free to contact me.
Email -> LilaReneeCreations@gmail.com
Facebook business page -> LilaReneeCreations
NO PERSONAL DMs on Facebook or Instagram regarding orders please. This is just to help me keep track of every issue and message, which is much easier in only 2 places. Thank you for understanding.
I am receiving a higher than normal amount of messages, please allow up to 72 BUSINESS HOURS for a response. If I still have not responded please *kindly* bump for me ♥️♥️
**please only message in one place, bump email or fb message. Please don’t switch to another, it gets confusing on my end.
I appreciate you all so much!! I hope this info answers some questions and I’ll keep it updated often!